MEDICAL CASE INTERN – AMREF FLYING DOCTORS

SEO TITLE: Medical Case Intern at AMREF Flying Doctors – Nairobi | Apply by September 21, 2026

META DESCRIPTION: AMREF Flying Doctors is hiring a Medical Case Intern in Nairobi to support medical assistance billing, invoice verification, cost analysis, reconciliation and client service. Apply by September 21, 2026.

SEO SLUG: medical-case-intern-amref-flying-doctors

MEDICAL CASE INTERN – AMREF FLYING DOCTORS

Company: AMREF Flying Doctors

Job Title: Medical Case Intern

Location: Nairobi, Kenya

Job Type: Contract

Qualification: Bachelor’s Degree

Experience: Not specified

Job Field: Finance / Accounting / Audit, Internships

Salary: Not specified

Posted: September 14, 2026

Deadline: September 21, 2026

JOB OVERVIEW

AMREF Flying Doctors is seeking a Medical Case Intern to support the management of financially related medical assistance and insurance client service requests.

The successful intern will assist with invoice follow-up and verification, medical case cost compilation, billing support, reconciliation, data recording, report preparation and customer service. The role requires strong attention to detail because the intern will work with financial information, medical service costs, invoices and client-related requests.

This is an opportunity for a finance or accounting graduate to gain practical experience in a specialized healthcare and aeromedical environment.

ABOUT AMREF FLYING DOCTORS

AMREF Flying Doctors is a leading provider of fixed-wing air ambulance services in Africa. The organization has operated in the aeromedical transport industry for more than 60 years and is based at Wilson Airport in Nairobi.

Its operations include medical assistance and aeromedical services, requiring coordinated teams and reliable financial and administrative processes to support clients and medical service providers.

KEY RESPONSIBILITIES

The Medical Case Intern will assist with:

• Following up daily on invoices from service providers for ongoing and pending medical cases.
• Uploading invoices and relevant documentation to the M-Files portal for payment processing.
• Seeking clarification from service providers regarding incorrectly billed invoices.
• Reviewing and validating invoices, particularly high-value invoices.
• Identifying unnecessary or non-standard charges and supporting cost-containment activities.
• Compiling services provided and costs incurred for individual medical assistance cases.
• Preparing interim pro-forma cost estimates for billing and invoicing.
• Preparing final cost estimates when medical cases are closed.
• Supporting timely cost estimates during critical periods such as month-end.
• Working with the Medical Assistance Team on case-related financial information.
• Supporting responses to billing and patient-refund queries from assistance partners.
• Assisting the Payables Team with reconciliation of service-provider statements.
• Supporting reconciliation of accounts for major hospitals and other service providers.
• Answering telephone calls in the Control Room professionally.
• Responding to clients according to AMREF Flying Doctors service standards.
• Participating in departmental meetings when required.
• Providing general administrative support, including office-supply requests.
• Performing other work-related duties assigned by the team.

QUALIFICATIONS AND REQUIREMENTS

Applicants should have:

• A Bachelor’s Degree in Commerce, preferably Accounting or Finance, or a related business field.
• At least CPA Part I or an equivalent qualification.
• Good knowledge of ICT and the Microsoft Office Suite.
• Strong verbal and written communication skills.
• Good customer service and client-management abilities.
• Ability to interpret, analyse and present data effectively.
• Good planning, organizational and time-management skills.
• Ability to prioritize work and meet deadlines.
• Strong attention to detail and accuracy.
• Ability to work effectively as part of a team while also working independently.
• Flexibility and adaptability when priorities change.

ADDITIONAL ADVANTAGES

The following knowledge or skills will be an added advantage:

• Experience or knowledge of an accounting system.
• Knowledge of data-collection methods.
• Familiarity with Customer Relationship Management (CRM) systems.

KEY SKILLS

The ideal candidate should demonstrate:

• Financial and numerical analysis
• Invoice verification
• Data analysis
• Reconciliation
• Customer service
• Communication
• Attention to detail
• Microsoft Office proficiency
• Organization and planning
• Time management
• Problem solving
• Teamwork
• Accuracy and confidentiality

WORK ENVIRONMENT

AMREF Flying Doctors operates within a 24-hour work environment because of the nature of its aeromedical and medical assistance operations.

Applicants should therefore be prepared to work within an environment where operational requirements may involve changing priorities and time-sensitive medical assistance activities.

IDEAL CANDIDATE

The ideal candidate is a finance or accounting graduate with an interest in applying financial skills within the healthcare and medical assistance sector.

The candidate should be analytical, organized and highly attentive to detail, particularly when handling invoices, medical service costs and financial records. Good communication and customer-service skills are also important because the role involves interaction with service providers, assistance partners and clients.

SALARY AND CONTRACT

The position is offered on a contract basis.

Salary: Not specified in the vacancy information provided.

Location: Nairobi, Kenya.

HOW TO PREPARE YOUR CV

Applicants should ensure their CV clearly highlights:

• Bachelor’s Degree in Commerce, Accounting, Finance or a related business field.
• CPA Part I or equivalent qualification.
• Accounting or finance-related skills.
• Microsoft Office proficiency.
• Data analysis experience or training.
• Customer service and communication skills.
• Any experience using accounting, CRM or data-management systems.
• Internship, attachment or other relevant practical experience, where applicable.

HOW TO APPLY

Interested and qualified candidates should apply through the AMREF Flying Doctors recruitment platform on SmartRecruiters.

Applicants should submit their application through the employer's recruitment process before the closing date.

Application Deadline: September 21, 2026

JOB SUMMARY

Job Detail Information

Job Title

Medical Case Intern

Company

AMREF Flying Doctors

Location

Nairobi

Job Type

Contract

Qualification

Bachelor’s Degree

Professional Qualification

CPA Part I or equivalent

Experience

Not specified

Salary

Not specified

Job Field

Finance / Accounting / Audit, Internships

Posted Date

September 14, 2026

Deadline

September 21, 2026

FREQUENTLY ASKED QUESTIONS (FAQs)

1. What position is AMREF Flying Doctors recruiting for?

AMREF Flying Doctors is recruiting a Medical Case Intern.

2. Where is the internship based?

The position is based in Nairobi, Kenya.

3. What qualification is required?

Applicants should have a Bachelor’s Degree in Commerce, preferably Accounting or Finance, or a related business field, together with at least CPA Part I or its equivalent.

4. Is previous work experience required?

The vacancy does not specify a minimum previous work-experience requirement.

5. What does the Medical Case Intern do?

The role supports medical assistance financial processes, including invoice verification, cost estimates, billing support, reconciliation, data recording, reporting and client-service queries.

6. Is the position paid?

The salary or internship allowance is not specified in the vacancy information provided.

7. What is the application deadline?

The deadline is September 21, 2026.

8. How do I apply?

Applications should be submitted through the AMREF Flying Doctors recruitment platform on SmartRecruiters.

IMPORTANT JOB SEEKER NOTICE

Job seekers should never pay money to obtain a job, interview, recruitment consideration or employment opportunity. Be cautious of anyone requesting payment for certificates, assessments, processing or recruitment services.

Always verify recruitment information through the employer's official recruitment channels before submitting sensitive personal documents or making any payment.

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