Career Opportunities at Marriott International (JW Marriott Nairobi)

Job Overview

Marriott International, through JW Marriott Nairobi, is seeking passionate, dedicated, and customer-focused professionals to join its world-class hospitality team. These opportunities are ideal for individuals who are committed to delivering exceptional guest experiences while maintaining the highest standards of service, cleanliness, and professionalism.

Whether you are experienced in housekeeping or wellness services, Marriott offers an excellent opportunity to grow your hospitality career in one of Kenya's leading luxury hotels.

1. Public Area Attendant

Position Summary

The Public Area Attendant will be responsible for maintaining the cleanliness, safety, and appearance of all public spaces within the hotel. The successful candidate will ensure guests enjoy a welcoming, clean, and comfortable environment throughout their stay.

Key Responsibilities

• Clean and maintain hotel lobbies, corridors, elevators, public washrooms, and other common areas.
• Ensure all public spaces meet Marriott's cleanliness and presentation standards.
• Replenish supplies in guest public areas.
• Report maintenance issues and safety hazards promptly.
• Respond professionally to guest requests.
• Follow all housekeeping procedures and health & safety guidelines.
• Support the housekeeping department in maintaining exceptional cleanliness standards.

Qualifications

Applicants should possess:

• Experience in housekeeping or hospitality is an added advantage.
• Excellent attention to detail.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Positive attitude and commitment to customer satisfaction.

Job Details

• Position: Public Area Attendant
• Job Type: Full-Time
• Location: Nairobi
• Job Field: Food, Beverage & Hospitality

How to Apply

Interested and qualified candidates should submit their updated CV via email below.

Application Email: mhrs.nbojw.careers@marriott.com

2. Guest Room Attendant

Position Summary

The Guest Room Attendant will ensure guest rooms are maintained to Marriott's luxury standards by providing exceptional housekeeping services that guarantee guests enjoy a clean, comfortable, and memorable stay.

Key Responsibilities

• Clean and prepare guest rooms according to Marriott standards.
• Replace bed linen, towels, and room amenities.
• Inspect rooms to ensure cleanliness and functionality.
• Report maintenance issues and lost property.
• Replenish room supplies.
• Respond promptly to guest requests.
• Maintain high standards of cleanliness and hospitality.

Qualifications

Applicants should possess:

• Previous housekeeping experience is an added advantage.
• Excellent attention to detail.
• Good communication skills.
• Strong customer service orientation.
• Ability to work efficiently with minimal supervision.

Job Details

• Position: Guest Room Attendant
• Job Type: Full-Time
• Location: Nairobi
• Job Field: Food, Beverage & Hospitality

How to Apply

Interested and qualified candidates should submit their updated CV via email below.

Application Email: mhrs.nbojw.careers@marriott.com

3. Spa Attendant (Male)

Position Summary

The Spa Attendant will support the Spa & Wellness team by ensuring the spa environment remains clean, organized, relaxing, and welcoming while delivering exceptional customer service to guests.

Key Responsibilities

• Maintain cleanliness throughout the spa facility.
• Prepare treatment rooms before and after appointments.
• Welcome and assist spa guests.
• Replenish towels, toiletries, refreshments, and supplies.
• Maintain changing rooms and relaxation areas.
• Support therapists during daily operations.
• Observe hygiene and safety procedures at all times.

Qualifications

Applicants should possess:

• Experience in hospitality or spa operations is an added advantage.
• Excellent customer service skills.
• Good communication and interpersonal skills.
• Professional appearance and positive attitude.
• Knowledge of gym operations and fitness equipment is an added advantage.

Job Details

• Position: Spa Attendant (Male)
• Job Type: Full-Time
• Location: Nairobi
• Job Field: Food, Beverage & Hospitality

How to Apply

Interested and qualified candidates should submit their updated CV via email below.

Application Email: mhrs.nbojw.careers@marriott.com

4. Spa Therapist

Position Summary

The Spa Therapist will provide professional spa treatments while ensuring every guest receives a personalized wellness experience that reflects JW Marriott Nairobi's luxury service standards.

Key Responsibilities

• Deliver professional massage and spa treatments.
• Assess guest needs and recommend suitable wellness treatments.
• Maintain treatment rooms and spa equipment.
• Promote spa products and wellness services.
• Ensure guests receive exceptional customer service.
• Maintain hygiene, safety, and professional standards.
• Keep accurate treatment records.

Qualifications

Applicants should possess:

• Professional qualification in Spa Therapy or a related field.
• Previous experience in a spa environment is an added advantage.
• Excellent customer service and communication skills.
• Professional grooming and presentation.
• Strong interpersonal skills.

Job Details

• Position: Spa Therapist
• Job Type: Full-Time
• Location: Nairobi
• Job Field: Food, Beverage & Hospitality

How to Apply

Interested and qualified candidates should submit their updated CV via email below.

Application Email: mhrs.nbojw.careers@marriott.com

Why Join Marriott International?

Marriott International offers employees an opportunity to work in a globally recognized hospitality brand known for excellence, career growth, diversity, and exceptional guest service. Successful candidates will become part of a professional team committed to delivering world-class hospitality experiences.

Disclaimer

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