IT Administrator at Greenspoon Kenya

IT Administrator at Greenspoon Kenya

SEO Title: IT Administrator Job at Greenspoon Kenya – Nairobi

Meta Description: Greenspoon Kenya is hiring an IT Administrator in Nairobi. Apply with 3+ years of IT administration experience and skills in Microsoft 365, networking, cybersecurity and IT support.

SEO Slug: it-administrator-greenspoon-kenya

IT Administrator Job

Greenspoon Kenya is seeking a skilled and dependable IT Administrator to support its technology operations in Nairobi. The successful candidate will help ensure that employees have reliable access to computers, business applications, networks and other IT resources.

The position suits a hands-on IT professional who can troubleshoot technical problems, manage user accounts and devices, maintain network connectivity, monitor IT assets and support the organization's cybersecurity requirements.

The IT Administrator will work with different teams and should be comfortable taking responsibility for IT issues from identification through to resolution.

About Greenspoon Kenya

Greenspoon Kenya is an online retail business focused on providing consumers with quality food products while supporting local and artisan producers. The company was founded in 2016 and uses technology extensively to support its online operations and internal business processes.

The IT Administrator will contribute to maintaining a dependable and secure technology environment that enables employees and business operations to function efficiently.

Job Overview

Job Title: IT Administrator

Location: Nairobi, Kenya

Job Type: Full Time

Experience: 3+ Years

Qualification: BA/BSc/HND

Job Category: ICT / Computer

Salary: Not Specified

Deadline: Not Specified

The role involves day-to-day management of IT infrastructure, technical support, user access, hardware, software, networks, cybersecurity and technology records.

Main Responsibilities

- Manage and maintain company IT equipment and asset records.

- Provide first-line and advanced technical support to employees.

- Troubleshoot hardware, software, operating system and connectivity issues.

- Administer Microsoft 365 or Google Workspace environments.

- Configure and maintain computers, routers, switches and WiFi equipment.

- Monitor network performance and resolve connectivity problems.

- Manage employee accounts, permissions and system access.

- Set up IT resources for new employees and recover equipment from departing staff.

- Track software licences, subscriptions and renewal dates.

- Maintain endpoint protection, system updates and security controls.

- Support data backup and recovery processes.

- Maintain IT documentation, procedures and support records.

- Liaise with internet service providers and technology vendors when necessary.

- Identify recurring technical problems and recommend long-term solutions.

- Support compliance with applicable data protection and information security requirements.

Qualifications and Requirements

Applicants should have:

- At least 3 years of relevant experience in IT administration, systems administration or technical support.

- Practical experience managing IT systems and infrastructure.

- Experience supporting Windows and/or macOS environments.

- Knowledge of Microsoft 365 or Google Workspace administration.

- Understanding of networking concepts including TCP/IP, DNS, DHCP and VPN.

- Hands-on experience with routers, switches and wireless access points.

- Knowledge of endpoint security, firewalls and access controls.

- Understanding of data backup and recovery procedures.

- Strong troubleshooting and problem-solving abilities.

- Good documentation and IT record-management skills.

- Strong communication and interpersonal skills.

- Ability to work independently and prioritize technical issues.

- Good understanding of cybersecurity and data protection principles.

Key Skills

- IT Administration

- Systems Administration

- Helpdesk Support

- Microsoft 365

- Google Workspace

- Windows

- macOS

- Network Administration

- TCP/IP

- DNS

- DHCP

- VPN

- Router and Switch Configuration

- WiFi Administration

- Cybersecurity

- Endpoint Security

- Firewall Management

- Backup and Recovery

- User Access Management

- IT Asset Management

- Software Licence Management

- Technical Troubleshooting

Additional Applicant Guidelines

Before applying, candidates should ensure that their CV demonstrates practical hands-on IT experience, rather than only academic qualifications.

Applicants should also:

- Clearly indicate their total years of IT experience.

- Mention the operating systems and business applications they have supported.

- Highlight actual networking and infrastructure experience.

- Include experience managing user accounts and access permissions.

- Demonstrate familiarity with cybersecurity and data protection.

- Mention any relevant IT certifications.

- Use measurable achievements where possible.

- Ensure the CV is clear, professional and free from unnecessary personal information.

CV Tips for IT Administrator Applicants

Your CV should be tailored around the technical requirements of this position.

Highlight These Keywords

Include relevant keywords such as:

IT Administration, Systems Administration, Microsoft 365, Google Workspace, Windows, macOS, TCP/IP, DNS, DHCP, VPN, Network Administration, Router Configuration, Switches, WiFi, Endpoint Security, Firewalls, Backup and Recovery, Access Management, IT Asset Management and Helpdesk Support.

Show Achievements, Not Just Duties

Instead of simply stating that you "provided IT support," demonstrate the result.

For example, highlight achievements such as:

- Reduced average IT support resolution time.

- Improved network uptime and connectivity.

- Successfully managed IT assets across multiple departments.

- Reduced unused software licence expenditure.

- Implemented stronger user-access controls.

- Improved backup reliability or recovery procedures.

Put Relevant Technical Experience Near the Top

Your professional summary should immediately establish that you are an experienced IT professional with hands-on skills in technical support, systems administration, networking and cybersecurity.

If you have worked with routers, switches, WiFi infrastructure, Microsoft 365, Google Workspace, Active Directory, VPNs, firewalls or endpoint security tools, make these capabilities easy for recruiters to find.

Application Details

Interested and qualified candidates should apply through the application platform provided by Greenspoon Kenya.

https://docs.google.com/forms/d/e/1FAIpQLSep9KkJRbVD7byGNTZNFBVgxbcYejaz6kLuOhcJCuSn_Fs39Q/viewform?utm_source=MyJobMag

Applicants should submit an updated CV highlighting their relevant IT administration, networking, systems support and cybersecurity experience.

Application Deadline: Not Specified

For More Job Opportunities

For more job description visit: jobopenings.co.ke