Hospitality Officer II (5 Posts) Job Vacancy

Job Overview

The Public Service Commission Kenya (PSCK) is inviting applications for five (5) Hospitality Officer II positions. This is an entry-level opportunity for graduates seeking to build a career in hospitality management within the public service.

Successful candidates will support the organization and management of hospitality services while ensuring high standards of service delivery, staff supervision, and operational efficiency.

Position Summary

The Hospitality Officer II will be responsible for supporting hospitality operations in areas such as housekeeping, kitchen, or service delivery. The role involves supervising staff, ensuring compliance with hospitality standards, conducting training, and maintaining efficient hospitality services.

Key Responsibilities

• Ensure efficient organization and management of hospitality services.
• Carry out on-the-job training for hospitality staff.
• Supervise staff and monitor their performance.
• Ensure hospitality services conform to established standards.
• Review menus and recommend improvements where necessary.
• Conduct annual training needs assessments for staff.
• Ensure compliance with standard operating procedures (SOPs).
• Support continuous improvement in hospitality service delivery.

Qualifications and Requirements

Applicants should possess:

• Bachelor's degree in any of the following fields from a university recognized in Kenya:
• Hotel and Catering Management
• Hotel and Hospitality Management
• Hospitality and Tourism Management
• Hotel and Restaurant Management
• Hospitality Management

Skills and Competencies

The ideal candidate should demonstrate:

• Knowledge of hospitality management principles.
• Leadership and supervisory skills.
• Excellent communication and interpersonal skills.
• Organizational and planning abilities.
• Strong customer service orientation.
• Ability to train and mentor staff.
• Problem-solving and decision-making skills.
• Commitment to maintaining high service standards.

Why Join the Public Service Commission Kenya?

This is an excellent opportunity for graduates to begin a rewarding career in the public service while gaining valuable experience in hospitality management, staff supervision, and service excellence within government institutions.

Job Details

• Position: Hospitality Officer II
• Number of Vacancies: 5
• Job Type: Full-Time
• Location: Nairobi

How to Apply

Interested and qualified candidates should submit their applications through the official Public Service Commission Kenya recruitment portal below.

Apply Here: https://pscims.publicservice.go.ke/jobs/AdvertDetailsExt.aspx?kpx=137/2026&kpage=ActiveAdverts.aspx&utm_source=MyJobMag

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