TELLER – FOREX & REMITTANCE AT CDL HUMAN RESOURCE

TELLER – FOREX & REMITTANCE AT CDL HUMAN RESOURCE

SEO Title: Teller – Forex & Remittance at CDL Human Resource – Nairobi

Meta Description: CDL Human Resource is hiring a Teller – Forex & Remittance in Nairobi. Applicants should have O-Level education and 1–3 years of teller or financial services experience.

SEO Slug: teller-forex-remittance-cdl-human-resource

JOB DETAILS

Job Detail| Information

Job Title| Teller – Forex & Remittance

Company| CDL Human Resource

Location| Nairobi, Kenya

Job Type| Full Time

Qualification| KCSE / O-Level Education

Experience| 1–3 Years

Job Field| Banking / Financial Services

Salary| Not specified

Posted Date| September 18, 2026

Deadline| Not specified

JOB OVERVIEW

CDL Human Resource is recruiting a Teller – Forex & Remittance to provide frontline customer service across foreign exchange, money remittance and cash-handling operations.

The position involves processing forex and remittance transactions, handling customer documentation, maintaining accurate transaction records, performing M-Pesa transactions and ensuring proper cash management.

The successful candidate will also be expected to follow applicable KYC, AML/CFT and other regulatory requirements while maintaining accuracy, confidentiality and high customer service standards.

ABOUT CDL HUMAN RESOURCE

CDL Human Resource was founded in early 2003 by its current Managing Director, Lucy Mmari.

The company was established following its founder's experience in human resource management gained during a 14-year tenure in the logistics industry. CDL Human Resource provides recruitment and human resource-related services.

KEY RESPONSIBILITIES

Forex Operations

The Teller will be responsible for:

- Buying and selling foreign currency to and from customers.

- Collecting required identification documents from new customers, including original National ID cards or passports.

- Registering customers in the Fabit system for future transactions.

- Entering forex transactions into the Fabit system.

- Issuing computer-generated receipts after transactions.

- Providing declaration forms for customers conducting transactions involving amounts exceeding KSh 1 million.

- Ensuring customers provide the required supporting evidence for applicable transactions.

- Escalating transactions involving Politically Exposed Persons (PEPs) to the Compliance Officer/MLRO before processing.

Remittance Operations

Responsibilities will include:

- Assisting customers with Western Union, MoneyGram and FX transactions.

- Supporting customers who want to send or receive money.

- Conducting appropriate customer due diligence.

- Ensuring customers complete required KYC documentation.

- Capturing information such as source and purpose of funds, relationship between remitter and recipient, contact details and residential address.

- Processing M-Pesa transactions for customers.

- Ensuring the required M-Pesa KYC procedures are completed.

Cash Management and Reporting

The role will also involve:

- Balancing currency and coins in cash drawers at the end of shifts.

- Calculating and reconciling daily transactions using computers, calculators or adding machines.

- Preparing daily reports.

- Maintaining accuracy in cash and transaction records.

- Handling customer funds and sensitive financial information responsibly.

QUALIFICATIONS AND REQUIREMENTS

Applicants should meet the following requirements:

- Minimum O-Level education.

- 1–3 years of experience working as a teller in a forex bureau, Sacco, mobile banking environment or similar financial-services setting.

- Experience in operations, cash handling, banking, remittance, payments or financial-services operations.

- Strong numerical and reconciliation skills.

- Excellent attention to detail.

- Good cash-management skills.

- Understanding of transaction processing and internal controls.

- Knowledge of KYC requirements.

- Understanding of AML/CFT requirements.

- Ability to handle cash responsibly.

- Ability to safeguard sensitive financial and customer information.

Note: The vacancy states that male candidates are encouraged to apply.

KEY SKILLS

Important skills for this role include:

- Cash handling

- Foreign exchange transactions

- Remittance processing

- M-Pesa transactions

- Customer service

- KYC compliance

- AML/CFT awareness

- Transaction reconciliation

- Numerical accuracy

- Financial record keeping

- Internal controls

- Attention to detail

- Confidentiality

- Computer literacy

IDEAL CANDIDATE

The ideal candidate should be comfortable working with cash, financial transactions and customers while maintaining a high level of accuracy.

Experience in a forex bureau, Sacco, mobile banking operation, remittance business or another financial-services environment will be relevant.

The candidate should also be trustworthy, detail-oriented and capable of following transaction controls and regulatory procedures when dealing with customer funds and financial information.

SALARY AND WORK ARRANGEMENT

This is a full-time position based in Nairobi.

The salary has not been specified in the vacancy information provided.

HOW TO PREPARE YOUR CV

Applicants should tailor their CV to highlight experience directly related to teller and financial-services operations.

Your CV should clearly show:

- Previous teller or cash-handling positions.

- Experience in forex, remittance, banking, Sacco or M-Pesa operations.

- Customer service experience.

- Experience handling financial transactions.

- Cash reconciliation experience.

- KYC and AML/CFT knowledge.

- Experience using transaction-processing systems.

- Numerical and record-keeping abilities.

- Relevant education and professional training.

Where possible, use achievement-focused statements rather than simply listing duties.

APPLICATION DETAILS

Interested and qualified candidates should apply through CDL Human Resource's recruitment platform.

Application Deadline: Not specified.

Candidates should ensure that their application accurately reflects their relevant teller, banking, forex, remittance or financial-services experience.

JOB SUMMARY

Category| Details

Position| Teller – Forex & Remittance

Company| CDL Human Resource

Location| Nairobi

Job Type| Full Time

Qualification| O-Level Education

Experience| 1–3 Years

Job Field| Banking / Financial Services

Salary| Not specified

Deadline| Not specified

Posted| September 18, 2026

FREQUENTLY ASKED QUESTIONS

1. What position is CDL Human Resource hiring for?

The company is recruiting a Teller – Forex & Remittance.

2. Where is the position located?

The position is based in Nairobi, Kenya.

3. What qualification is required?

The minimum requirement is O-Level education.

4. How much experience is required?

Applicants should have 1–3 years of experience, preferably as a teller in a forex bureau, Sacco, mobile banking or similar environment.

5. What financial services experience is relevant?

Experience in cash handling, banking, remittance, payments, forex or other financial-services operations is relevant.

6. Does the role involve M-Pesa?

Yes. The position involves processing M-Pesa transactions and ensuring the required KYC procedures are completed.

7. What compliance knowledge is required?

Candidates should understand KYC and AML/CFT requirements and be able to follow internal transaction controls.

8. Is the salary provided?

No. The salary is not specified in the vacancy information.

9. What is the application deadline?

No deadline has been specified in the vacancy information provided.

IMPORTANT JOB SEEKER NOTICE

Never pay money to anyone promising to secure you a job, interview or employment opportunity. Be particularly careful with requests for recruitment, registration, training, certificate or processing fees.

Always verify recruitment instructions through the employer's official recruitment channels before submitting sensitive personal or financial information.

For more job description visit: jobopenings.co.ke