Receptionist at Saif Real Estate

Receptionist at Saif Real Estate

Location: Nairobi

Job Type: Full Time, Onsite

Qualification: Diploma, Vocational

Experience: 1–2 Years

Category: Administration / Facilities

Deadline: Not Specified

Job Overview

Saif Real Estate is seeking a professional, organized and customer-focused Receptionist to join its team in Nairobi. The successful candidate will be responsible for managing the front desk, welcoming visitors, handling telephone calls and correspondence, responding to client inquiries, and providing general administrative support to ensure smooth daily office operations.

About Saif Real Estate

Saif Real Estate is a property development company operating in Kenya's real estate sector. The company has successfully completed and sold out two projects and currently has another development project in Kilimani. The organization focuses on delivering property solutions while maintaining professional customer service and efficient business operations.

Key Responsibilities

The Receptionist will serve as the first point of contact for visitors, clients and other stakeholders. Key responsibilities will include:

Welcoming and receiving guests, clients and visitors in a professional and courteous manner.

Managing the reception area and ensuring it remains clean, organized and presentable.

Answering, screening and directing incoming telephone calls to the appropriate departments or personnel.

Receiving and directing visitors according to company procedures.

Handling incoming and outgoing mail, documents and office correspondence.

Responding to basic client inquiries and providing accurate information about the company's property listings and services.

Directing clients to the relevant sales or property management personnel when further assistance is required.

Maintaining appropriate records of visitors, calls, correspondence and other front-office activities.

Assisting with scheduling appointments, meetings and other office activities.

Supporting the preparation, filing and organization of office documents.

Performing basic data entry and administrative duties as assigned.

Monitoring office supplies and informing the relevant personnel when supplies need to be replenished.

Assisting in maintaining an efficient and professional office environment.

Supporting staff with general administrative tasks when required.

Handling client and visitor information with professionalism and confidentiality.

Escalating complex client concerns or inquiries to the appropriate team member.

Providing general support to the office team to facilitate smooth daily operations.

Qualifications and Requirements

Applicants for the Receptionist position should meet the following requirements:

Diploma or Certificate in Business Administration, Front Office Operations, Secretarial Studies, Customer Service or a related field.

At least 1–2 years of experience working in a receptionist, front-office, customer service or administrative position.

Previous experience in the real estate industry will be an added advantage.

Excellent verbal and written communication skills.

Strong interpersonal and customer service skills.

Professional and presentable appearance.

Good telephone etiquette and ability to communicate confidently with different clients.

Good organizational and time-management skills.

Ability to multitask and prioritize duties effectively.

Proficiency in basic computer applications, including Microsoft Office.

Good attention to detail and accuracy when handling documents and information.

Ability to work independently while also collaborating effectively with other team members.

Strong problem-solving and administrative skills.

Ability to remain calm, polite and professional when dealing with demanding clients or busy periods.

High level of reliability, confidentiality and professionalism.

Skills and Competencies

The ideal candidate should demonstrate excellent customer service, communication, organization and interpersonal skills. The ability to manage multiple responsibilities while maintaining a welcoming and professional reception environment is essential. Knowledge of real estate operations, property listings or customer handling within the property sector will provide an added advantage.

Method of Application

Interested and qualified candidates should submit their CV only to:

Email: maureen@saifproperties.com

Applicants are encouraged to clearly highlight their relevant receptionist, front-office, customer service and administrative experience in their CV.

Deadline: Not Specified

For more job description visit: jobopenings.co.ke