Waiter/Waitress Vacancy at CJs’ Restaurants

Waiter/Waitress Vacancy at CJs’ Restaurants

SEO Title: Waiter/Waitress Jobs at CJs’ Restaurants in Nairobi, Kenya

Meta Description: CJs’ Restaurants is hiring Waiters and Waitresses in Nairobi. Hospitality graduates are encouraged to apply. Submit your CV and cover letter by October 30, 2026.

SEO Slug: waiter-waitress-jobs-cjs-restaurants-nairobi

Job Details

Job Title: Waiter/Waitress

Company: CJs’ Restaurants

Location: Nairobi, Kenya

Job Type: Full-Time

Job Category: Food, Beverage and Hospitality

Minimum Qualification: Diploma or Degree in Hospitality

Experience: One year of serving experience is an added advantage

Salary: Not specified

Date Posted: October 10, 2026

Application Deadline: October 30, 2026

Job Overview

CJs’ Restaurants is seeking enthusiastic, customer-focused, and energetic individuals to fill Waiter/Waitress positions in Nairobi.

The successful candidates will be responsible for providing excellent dining experiences, taking accurate food and beverage orders, assisting guests with menu selections, maintaining restaurant cleanliness, and ensuring that customers receive prompt and professional service.

Fresh graduates in hospitality are highly encouraged to apply. Candidates should have excellent English communication skills, impeccable grooming standards, a positive attitude, and a willingness to learn.

Applicants with experience working in a busy restaurant or similar hospitality environment will have an added advantage.

About CJs’ Restaurants

CJs’ Restaurants is a restaurant brand focused on providing customers with a relaxed, comfortable, and memorable dining experience.

The company operates 12 locations across East Africa, including three in Nairobi, eight in Kampala, and one in Entebbe. Each location features its own atmosphere and interior design, creating a distinctive dining environment for customers.

With a menu featuring more than 300 items, CJs’ aims to cater to a wide range of tastes while maintaining high standards of customer service.

The Waiter/Waitress role is important to the restaurant's operations because service quality, customer satisfaction, and attention to detail contribute to the overall dining experience.

Key Responsibilities

1. Menu Knowledge and Sales

- Develop a thorough understanding of the restaurant's menu.

- Explain menu items to customers and answer questions about available options.

- Recommend suitable meals and beverages based on customer preferences.

- Suggest complementary items and promote additional purchases where appropriate.

- Keep up to date with menu information and available offerings.

2. Food and Beverage Service

- Welcome guests and assist them throughout their dining experience.

- Take accurate food and beverage orders.

- Communicate orders and relevant updates to the appropriate restaurant team members.

- Serve meals and beverages promptly and professionally.

- Follow up with customers to ensure their needs are met.

- Help maintain smooth and efficient service during busy periods.

3. Customer Care and Guest Satisfaction

- Provide friendly, attentive, and professional customer service.

- Respond to customer enquiries courteously.

- Ensure guests feel comfortable and valued throughout their visit.

- Address customer concerns appropriately and seek assistance when necessary.

- Maintain a positive attitude when interacting with different customers.

4. Cleanliness and Table Presentation

- Ensure tables are properly arranged and ready for guests.

- Maintain clean dining areas and properly presented tables.

- Keep cutlery polished and table settings presentable.

- Observe personal hygiene and professional grooming standards.

- Follow the restaurant's cleanliness and service procedures.

5. Teamwork and Professional Conduct

- Work closely with other restaurant staff to deliver efficient service.

- Communicate clearly with colleagues and supervisors.

- Remain energetic and focused during busy service periods.

- Demonstrate reliability, willingness to learn, and a professional attitude.

- Contribute to a welcoming and well-organised restaurant environment.

Qualifications and Requirements

Candidates interested in the Waiter/Waitress positions should meet the following requirements:

- A diploma or degree in Hospitality.

- Fresh hospitality graduates are strongly encouraged to apply.

- One year of experience in a fast-paced serving environment is an added advantage.

- Excellent English communication skills.

- Strong customer service and interpersonal skills.

- Impeccable personal grooming and hygiene standards.

- An energetic, outgoing, and resilient personality.

- Willingness to learn and work hard.

- Ability to work effectively as part of a team.

Key Skills and Competencies

Communication Skills: Ability to communicate clearly and professionally with customers and colleagues.

Customer Service: Commitment to ensuring guests receive attentive and welcoming service.

Menu Knowledge: Ability to learn menu details and confidently guide customers through available options.

Sales Skills: Confidence in recommending meals and suggesting additional items when appropriate.

Personal Grooming: Ability to maintain a neat, professional appearance and high hygiene standards.

Teamwork: Willingness to coordinate with kitchen staff, fellow waiters, and supervisors.

Resilience: Ability to remain composed, energetic, and helpful during busy restaurant shifts.

Willingness to Learn: Openness to feedback, training, and continuous improvement.

Who Should Apply?

This opportunity is suitable for hospitality diploma and degree graduates who want to build their careers in the food service industry.

It is particularly suitable for fresh graduates seeking practical experience in restaurant operations and customer service.

Candidates who have previously worked in busy restaurants and developed skills in order taking, food service, guest relations, and menu recommendations may have an additional advantage.

Salary and Benefits

The salary and additional employment benefits have not been specified in the vacancy announcement.

Interested applicants should seek clarification from the employer if they require further information about the employment terms.

How to Apply

Interested and qualified candidates should submit their CV and cover letter by email.

Application Email: hiring@cjs.co.ke

Email Subject: waiter/ waitress

Applicants should clearly indicate “waiter/ waitress” in the email subject line.

Ensure that your CV highlights your hospitality education, customer service experience, communication skills, and any previous restaurant serving experience.

Application Deadline: October 30, 2026

Applications should be submitted before the stated deadline.

Job Summary

Position: Waiter/Waitress

Employer: CJs’ Restaurants

Location: Nairobi, Kenya

Employment Type: Full-Time

Qualification: Diploma or Degree in Hospitality

Experience: One year of serving experience is an added advantage

Salary: Not specified

Application Email: hiring@cjs.co.ke

Required Documents: CV and cover letter

Email Subject: waiter/ waitress

Deadline: October 30, 2026

Frequently Asked Questions

1. Is CJs’ Restaurants hiring Waiters and Waitresses?

Yes. CJs’ Restaurants advertised full-time Waiter/Waitress vacancies in Nairobi.

2. What qualifications are required?

Applicants should have a diploma or degree in Hospitality. Fresh graduates are encouraged to apply.

3. Is previous work experience mandatory?

One year of experience in a fast-paced serving environment is listed as an added advantage.

4. What documents are required?

Applicants should submit their CV and cover letter by email.

5. Where should applications be sent?

Applications should be emailed to hiring@cjs.co.ke.

6. What is the application deadline?

The stated deadline is October 30, 2026.

Application Tips

Before applying, make sure your application is professional and relevant to the hospitality industry.

- Highlight your hospitality diploma or degree.

- Include any restaurant, hotel, catering, or customer service experience.

- Emphasise communication, teamwork, and customer care skills.

- Keep your CV clear, accurate, and up to date.

- Attach both your CV and cover letter.

- Use the required email subject line to help the employer identify your application.

For more job description visit: jobopenings.co.ke