Quality Assurance Lead Job in Laikipia | Pearl Hospital

Meta Description: Apply for the Quality Assurance Lead job at Pearl Hospital in Laikipia. Candidates with a Bachelor's degree in a health-related field, 5 years of healthcare quality management experience, and quality or ISO certification are encouraged to apply.

Quality Assurance Lead Job in Laikipia

Company: Pearl Hospital

Job Type: Full Time

Work Mode: Onsite

Location: Laikipia County

Job Category: Medical / Healthcare

Job Overview

Pearl Hospital, a Level 4 multi-specialty hospital in Laikipia County, is seeking an experienced and results-oriented Quality Assurance Lead to provide oversight of the hospital's Quality Management System across clinical and support services.

Reporting to the Chief Operating Officer (COO), the successful candidate will champion quality improvement initiatives, monitor compliance with healthcare standards, coordinate internal audits, support accreditation efforts, and promote a strong culture of patient safety, accountability, and continuous improvement.

This is an excellent opportunity for an experienced healthcare quality professional looking to play a strategic role in strengthening clinical and operational excellence within a growing hospital environment.

About the Role

The Quality Assurance Lead will be responsible for implementing and continuously improving the hospital-wide Quality Management System. The role involves monitoring quality indicators, coordinating internal audits, supporting risk management and incident reporting, and ensuring compliance with regulatory and accreditation requirements.

The successful candidate will work closely with departmental leaders and multidisciplinary teams to identify improvement opportunities, implement corrective actions, and strengthen the hospital's overall quality and patient safety performance.

Key Responsibilities

Quality Management System

• Lead the implementation and continuous improvement of the hospital-wide Quality Management System.
• Develop and support quality improvement initiatives across clinical and support departments.
• Ensure quality management processes are effectively implemented and monitored.
• Promote consistent application of quality standards across the organization.
• Identify opportunities to improve clinical and operational processes.

Patient Safety & Quality Improvement

• Champion patient safety initiatives throughout the hospital.
• Coordinate quality improvement projects and monitor their effectiveness.
• Promote a culture of quality, safety, accountability, and continuous learning.
• Support departments in identifying and addressing quality and patient safety gaps.
• Monitor implementation of corrective and preventive actions.

Audits, Compliance & Accreditation

• Coordinate internal quality audits across hospital departments.
• Monitor compliance with applicable healthcare regulations and accreditation standards.
• Identify areas of non-compliance and coordinate appropriate corrective actions.
• Maintain accurate quality and audit documentation.
• Support hospital accreditation and certification initiatives.
• Follow up on audit findings and ensure timely implementation of recommendations.

Quality Performance & Risk Management

• Monitor key quality performance indicators and trends.
• Prepare quality reports and provide actionable insights to hospital leadership.
• Support risk identification, assessment, and mitigation activities.
• Coordinate incident reporting and investigation processes.
• Monitor corrective action and preventive action processes.
• Use quality data to support evidence-based decision-making and organizational improvement.

Staff Engagement & Continuous Learning

• Promote quality and patient safety awareness among hospital staff.
• Support staff training on quality management systems, patient safety, and relevant standards.
• Facilitate quality improvement meetings and initiatives.
• Work closely with departmental leads to strengthen clinical and operational excellence.
• Encourage multidisciplinary collaboration and continuous learning.

Qualifications

• Bachelor's degree in a health-related field.
• Minimum of 5 years' experience in healthcare quality management.
• Proven experience leading quality improvement initiatives within a hospital setting.
• Master's degree in Healthcare Quality Management, Public Health, Healthcare Administration, or a related field is an added advantage.

Professional Requirements

• Professional certification in healthcare quality, quality management, or ISO auditing is desirable.
• Demonstrated knowledge of healthcare quality management systems.
• Experience with healthcare regulatory and accreditation requirements.
• Practical experience coordinating internal quality audits and improvement initiatives.

Required Skills

• Strong understanding of healthcare quality systems.
• Patient safety and risk management.
• Quality improvement and performance monitoring.
• Knowledge of healthcare regulatory and accreditation requirements.
• Internal audit and compliance management.
• Data analysis and quality performance reporting.
• Incident reporting and corrective action management.
• Strong communication and facilitation skills.
• Ability to influence multidisciplinary teams.
• Leadership and stakeholder management.
• Strong problem-solving and analytical abilities.
• High integrity and professionalism.
• Excellent attention to detail.
• Ability to drive organizational change and continuous improvement.

Why You Should Apply

This role offers an opportunity to take a strategic leadership position in healthcare quality and patient safety within a Level 4 multi-specialty hospital.

The successful candidate will have the opportunity to influence hospital-wide quality systems, support accreditation efforts, improve patient safety, and work with multidisciplinary teams to drive measurable improvements in clinical and operational performance.

Application Tips

To improve your chances of being shortlisted:

• Clearly highlight your 5+ years of healthcare quality management experience.
• Demonstrate experience leading quality improvement initiatives within a hospital setting.
• Highlight your experience with Quality Management Systems (QMS).
• Include experience coordinating internal audits and monitoring regulatory compliance.
• Mention any healthcare quality, quality management, or ISO auditing certifications.
• Highlight experience with patient safety, incident reporting, risk management, and corrective actions.
• Demonstrate your ability to analyze quality indicators and present actionable recommendations to senior management.
• If you hold a Master's degree in Healthcare Quality Management, Public Health, Healthcare Administration, or a related field, make it prominent in your CV.
• Highlight examples where you influenced multidisciplinary teams and delivered measurable quality improvements.
• Use “Quality Assurance Lead” as the subject of your application email.

How to Apply

Interested and qualified candidates should send their updated CV to:

Email: hr@pearlhospital.co.ke

Subject: Quality Assurance Lead

Application Deadline: Not specified in the provided vacancy.

Applicants are encouraged to submit their applications as soon as possible.