Cashier – SHA Compliance Officer Job in Kiambu

Meta Title: Cashier – SHA Compliance Officer Job in Kiambu | Apply Now

Meta Description: Apply for the Cashier – SHA Compliance Officer job in Kiambu. Join a leading healthcare institution and support patient billing, SHA compliance, insurance processing, and financial operations.

Cashier – SHA Compliance Officer Job in Kiambu

Job Type: Full Time

Location: Kiambu

Job Category: Finance / Accounting / Audit

Job Overview

A leading healthcare institution is seeking a dedicated Cashier – SHA Compliance Officer to support patient billing, insurance processing, and compliance with Social Health Authority (SHA) requirements. The successful candidate will ensure accurate billing, timely claims processing, financial record management, and exceptional customer service while maintaining compliance with hospital and regulatory standards.

About the Employer

The employer is a renowned healthcare organization committed to providing quality medical services while ensuring transparency, accountability, and excellent patient care. The organization values professionalism, integrity, and continuous improvement in financial and healthcare service delivery.

Key Responsibilities

Patient Billing and Customer Service

• Guide patients and guardians on admission requirements and documentation for private insurance and SHA processing.
• Verify that patients' or guardians' SHA contributions are up to date before admission.
• Educate patients on available payment options, including private insurance and SHA.
• Process patient billing, generate accurate invoices, and explain billing procedures.
• Prepare accurate invoices for donor-funded patients upon discharge.
• Identify financially vulnerable patients and refer them to the hospital social worker for assistance.
• Follow up with patients regarding admission requirements and insurance approvals.

SHA Compliance and Financial Management

• Ensure all SHA claims comply with Social Health Authority guidelines.
• Prepare and submit monthly SHA claims within the required timelines.
• Reconcile SHA accounts monthly to ensure timely reimbursement of submitted claims.
• Reconcile daily revenue collections with the Chief Accountant.
• Prepare weekly cash collection reports.
• Support insurance claims processing when required.
• Assist with petty cash payments and cheque disbursements in the absence of the relevant finance officer.
• Record all receipts accurately and sequentially within the financial system.

Quality Assurance and Administrative Support

• Participate in mobile clinic activities by coordinating financial processes.
• Support stock-taking exercises when assigned.
• Ensure compliance with child protection and safeguarding policies.
• Maintain workplace cleanliness and occupational safety standards in line with OSHA requirements.
• Support hospital quality improvement initiatives and SAFECARE standards.

Qualifications

• Bachelor's Degree in Finance, Accounting, Business Administration, or a related field.
• Previous experience in hospital billing, insurance claims processing, or healthcare finance is an added advantage.
• Knowledge of Social Health Authority (SHA) procedures and private medical insurance billing is desirable.

Required Skills

• Patient billing and invoicing.
• SHA compliance and claims processing.
• Medical insurance administration.
• Financial reconciliation and reporting.
• Cash handling and revenue management.
• Excellent customer service and communication skills.
• Strong analytical and problem-solving abilities.
• Attention to detail and accuracy.
• Computer proficiency and financial systems knowledge.
• Ability to maintain confidentiality and professionalism.

Why You Should Apply

This position offers an excellent opportunity to build a career in healthcare finance while gaining practical experience in patient billing, insurance claims management, and SHA compliance. You'll contribute to improving patient experiences and supporting efficient financial operations within a reputable healthcare organization.

Application Tips

To improve your chances of being shortlisted:

• Highlight experience in hospital finance, patient billing, insurance claims, or cashiering.
• Demonstrate your understanding of SHA, private insurance billing, and financial reconciliation.
• Include proficiency in accounting or hospital management systems.
• Showcase your customer service, communication, and record-keeping skills.
• Tailor your CV to emphasize healthcare finance, compliance, and administrative experience.

How to Apply

Interested and qualified candidates should submit their applications through the employer's online recruitment portal.

Application Method: Apply online before the position is filled.