ICT & DATA OFFICER AT TENWEK HOSPITAL

JOB OPPORTUNITY – ICT & DATA OFFICER AT TENWEK HOSPITAL

SEO Title: ICT & Data Officer at Tenwek Hospital – Nairobi | Apply by September 25, 2026

Meta Description: Tenwek Hospital is hiring an ICT & Data Officer in Nairobi. Applicants need a degree in IT or Computer Science, 3 years’ experience and public health experience.

SEO Slug: ict-data-officer-tenwek-hospital

JOB DETAILS

Job Detail| Information

Job Title| ICT & Data Officer

Company| Tenwek Hospital

Location| Nairobi, Kenya

Job Type| Full Time

Qualification| Bachelor’s Degree

Experience| At least 3 years

Job Field| ICT / Computer; Data, Business Analysis and AI

Salary| Not specified

Posted Date| September 12, 2026

Deadline| September 25, 2026

JOB OVERVIEW

Tenwek Hospital is seeking a qualified and experienced ICT & Data Officer to support its digital health and programme data operations.

The successful candidate will provide technical support to project teams and remote users, manage digital health technology, support data collection and reporting systems, and contribute to the accuracy and quality of programme data.

The role also involves training users, supporting government reporting systems and working closely with the Programme Monitoring and Evaluation team.

ABOUT TENWEK HOSPITAL

Tenwek Hospital is a Christian healthcare institution committed to excellence in compassionate healthcare, spiritual ministry and training for service.

Founded in 1937 by missionaries from World Gospel Mission, the hospital has grown into a major teaching and referral hospital serving the region.

The ICT & Data Officer will contribute to technology and data functions that support healthcare programme implementation and reporting.

KEY RESPONSIBILITIES

ICT and Digital Health Support

- Lead the setup, configuration and administration of Peek Technology.

- Monitor the ongoing performance of the Peek platform.

- Provide first-line technical support to project teams and remote users.

- Troubleshoot technical issues and ensure timely resolution.

- Support the smooth technical operation of programme activities.

- Identify opportunities for technology and process improvements.

- Maintain current knowledge of relevant Peek products and digital health technologies.

Data Security and Device Management

- Ensure project devices and data are used appropriately.

- Support the security and integrity of programme information.

- Help ensure digital systems and devices are properly managed.

- Promote responsible handling of programme data and technology resources.

Data Collection and Quality

- Work with the M&E Officer to develop and improve eye, ear and hearing data collection tools.

- Ensure data collection tools meet programme requirements and data quality standards.

- Support accurate and timely programme data reporting.

- Assist with data entry into KHIS and other government reporting systems.

- Provide data to support regular programme data review meetings.

Training and User Onboarding

- Lead training on Peek and KHIS systems.

- Support onboarding of new users.

- Train users on accurate data capture, management and reporting.

- Provide technical guidance to project teams using digital applications.

Stakeholder and Field Support

- Work closely with the Programme M&E team.

- Establish effective working relationships with county governments, donors, health facilities, community structures and implementing partners.

- Provide technical support at programme implementation sites.

- Travel extensively to field locations when required.

QUALIFICATIONS AND REQUIREMENTS

Applicants should have:

- A Bachelor’s Degree in Computer Science, Information Technology, Information Systems or a related field.

- At least 3 years of experience in IT support, helpdesk or technical support.

- Experience supporting users of digital applications.

- Proficiency with ticketing systems such as Jira or equivalent.

- Familiarity with web-based applications.

- Knowledge of data platforms and digital reporting systems.

- Public health experience is mandatory, particularly in eye health, ear and hearing programmes or digital health programmes.

- Experience with Peek Capture or similar digital health/data collection platforms is an added advantage.

- Strong written and verbal communication skills.

- Good facilitation and presentation abilities.

- Willingness and ability to work extensively in the field and travel to project implementation sites.

ADDITIONAL COMPETENCIES

Candidates should also demonstrate:

- Good understanding of inclusive programming.

- Knowledge of disability inclusion principles.

- Awareness of safeguarding and protection principles.

- Strong interpersonal and relationship-management skills.

- Ability to work effectively with government and development partners.

- Problem-solving and troubleshooting abilities.

- Ability to work independently and as part of a multidisciplinary team.

- Good data management and reporting skills.

IDEAL CANDIDATE

The ideal candidate is an IT professional with practical experience supporting digital systems in a healthcare or public health environment.

You should be comfortable providing technical assistance to users, working with digital data collection platforms and supporting programme reporting.

Because the position requires extensive fieldwork, candidates should also be willing to travel to different project implementation sites and work directly with health facilities, government teams, communities and programme partners.

Experience in digital health, eye health, ear and hearing programmes or public health data systems will be particularly relevant.

KEY SKILLS

- IT technical support

- Helpdesk support

- Digital health systems

- Data management

- Data quality

- KHIS reporting

- Peek Technology

- User training and onboarding

- Jira or equivalent ticketing systems

- Troubleshooting

- Digital reporting

- Communication and presentation

- Stakeholder management

- Field support

- Inclusive programming

- Safeguarding awareness

SALARY AND WORK ARRANGEMENT

- Job Type: Full Time

- Location: Nairobi, Kenya

- Experience: At least 3 years

- Salary: Not specified in the vacancy

- Field Work: Extensive travel to project implementation sites is required

- Application Deadline: September 25, 2026

Candidates should confirm the complete employment terms and remuneration through Tenwek Hospital's official recruitment process.

HOW TO PREPARE YOUR CV

Applicants should tailor their CV to the ICT & Data Officer role and clearly highlight:

1. Your Bachelor's Degree in IT, Computer Science, Information Systems or a related discipline.

2. At least three years of relevant IT support experience.

3. Experience with helpdesk or ticketing systems such as Jira.

4. Digital health or healthcare technology experience.

5. Experience with data collection and reporting platforms.

6. KHIS experience, if applicable.

7. Peek Capture or similar platform experience, if applicable.

8. User training and technical support experience.

9. Public health programme experience.

10. Fieldwork and stakeholder engagement experience.

Where possible, quantify achievements such as the number of users supported, systems implemented, training sessions conducted or improvements made to data quality.

HOW TO APPLY

Interested and qualified candidates should apply through Tenwek Hospital's official recruitment platform.

Applicants should follow the instructions provided on the hospital's recruitment portal and submit the required application information before the deadline.

Application Deadline: September 25, 2026

JOB SUMMARY

Category| Details

Position| ICT & Data Officer

Employer| Tenwek Hospital

Location| Nairobi

Job Type| Full Time

Qualification| Bachelor's Degree

Experience| 3+ years

Mandatory Sector Experience| Public Health

Job Field| ICT / Data / Business Analysis / AI

Salary| Not specified

Posted| September 12, 2026

Deadline| September 25, 2026

FREQUENTLY ASKED QUESTIONS

1. What position is Tenwek Hospital recruiting for?

Tenwek Hospital is recruiting an ICT & Data Officer.

2. Where is the position based?

The vacancy is listed in Nairobi, Kenya.

3. What qualification is required?

Applicants need a Bachelor's Degree in Computer Science, Information Technology, Information Systems or a related field.

4. How much experience is required?

Candidates should have at least three years of experience in IT support, helpdesk or technical support.

5. Is public health experience required?

Yes. The vacancy specifically states that candidates must have public health experience, particularly in eye health, ear and hearing or digital health programmes.

6. Is Peek Technology experience required?

Experience with Peek Capture or a similar digital health/data collection platform is an added advantage.

7. Will the job involve travelling?

Yes. The successful candidate should be willing and able to work extensively in the field and travel to project implementation sites.

8. What systems will the officer work with?

The role involves supporting Peek Technology, KHIS and other digital reporting/data systems.

9. What is the salary?

The salary has not been specified in the vacancy information provided.

10. When is the application deadline?

The deadline is September 25, 2026.

IMPORTANT JOB APPLICATION NOTICE

Job seekers should be cautious of recruitment scams. Never pay money to obtain a job, secure an interview, receive a certificate or influence the recruitment process.

Only use the employer's official recruitment process when applying and verify recruitment communications before providing sensitive personal or financial information.

For more job description visit: jobopenings.co.ke