Credit Controller at Pearl Hospital

Credit Controller at Pearl Hospital

SEO Title: Credit Controller Job at Pearl Hospital Kenya

Meta Description: Pearl Hospital is hiring a Credit Controller in Laikipia, Kenya. Applicants need at least three years of hospital credit control experience, medical insurance claims knowledge, and strong debt collection skills.

SEO Slug: credit-controller-pearl-hospital

Job Details

- Job Title: Credit Controller

- Company: Pearl Hospital

- Location: Laikipia, Kenya

- Job Type: Full-Time, Onsite

- Category: Finance / Accounting / Audit

- Education: Diploma, Bachelor's Degree, or Professional Certificate

- Experience: Minimum of 3 years

- Application Deadline: Not specified

Job Overview

Pearl Hospital is seeking an experienced and results-oriented Credit Controller to manage insurance and corporate debtor accounts, improve collection performance, and minimize overdue balances.

The successful candidate will follow up outstanding payments from medical insurers and corporate clients, reconcile debtor accounts, resolve disputed claims, and monitor ageing balances. The role also involves preparing collection reports, coordinating with billing and clinical teams, and ensuring that payments are received within approved terms.

Applicants should have experience in hospital credit control or accounts receivable, a strong understanding of medical insurance claims, and excellent reconciliation, negotiation, and communication skills.

About Pearl Hospital

Pearl Hospital provides 24-hour, Level 4 healthcare services, offering both outpatient and inpatient care. Its services include advanced imaging, maternity care, oncology, fertility, surgery, and wellness services.

The hospital is committed to delivering quality, compassionate, and reliable healthcare to its patients.

Key Responsibilities

The Credit Controller will be responsible for the following duties:

- Follow up outstanding payments with insurance providers and corporate clients through telephone calls, written correspondence, and reconciliation meetings.

- Reconcile debtor accounts and investigate disputed, rejected, and short-paid claims.

- Monitor debtor ageing reports and implement appropriate recovery actions for overdue accounts.

- Negotiate payment commitments with debtors and follow up to ensure payments are made within approved terms.

- Work closely with billing and clinical teams to resolve documentation issues and claims queries that delay payments.

- Prepare weekly collection reports, cash collection forecasts, and debtor account updates.

- Work towards achieving agreed collection targets and escalate overdue accounts through the appropriate channels.

- Maintain accurate records of collection activities, payment commitments, reconciliations, and outstanding balances.

- Support timely collections and help minimize the hospital's exposure to overdue debts.

Qualifications and Requirements

Applicants should meet the following qualifications and experience requirements:

- A diploma or degree in Finance, Accounting, Credit Management, or a related field.

- At least three years of experience in credit control or accounts receivable within a hospital setting.

- A proven track record in medical insurance and corporate debt collection.

- Strong knowledge of hospital billing procedures and medical insurance claims processes.

- Excellent account reconciliation skills and the ability to investigate and resolve payment discrepancies.

- Strong negotiation and communication skills for dealing with insurers, corporate clients, and internal departments.

- Proficiency in Microsoft Excel and hospital management or accounting systems.

Added Advantage: Professional qualifications such as CPA, ACCA, or Certified Credit Professional are an advantage.

Personal Attributes

The ideal candidate should demonstrate the following qualities:

- Proactive, assertive, and persistent in following up outstanding payments.

- Results-oriented and committed to achieving collection targets.

- Strong organizational skills and attention to detail.

- High levels of integrity and professionalism when handling financial information.

- Ability to investigate account discrepancies and resolve payment issues effectively.

- Good interpersonal skills and the ability to work collaboratively with billing, clinical, and finance teams.

How to Apply

Interested and qualified candidates should send their CV and application letter to the email address below:

Email: hr@pearlhospital.co.ke

Email Subject: Credit Controller

Applicants should clearly quote “Credit Controller” in the subject line of their email and submit their CV and application letter for consideration.

Important Notice: Only shortlisted candidates will be contacted. Applicants should not pay any fee for recruitment or application processing.

Application Deadline: Not specified. Candidates are encouraged to apply promptly.

For more job description visit: jobopenings.co.ke