Service Desk Coordinator Intern Job at Gap Recruitment Services Limited

1. Service Desk Coordinator Intern Job at Gap Recruitment Services Limited

Meta Title: Service Desk Coordinator Intern Job at Gap Recruitment Services | Nairobi

Meta Description: Apply for the Service Desk Coordinator Intern position in Nairobi. Ideal for recent graduates with strong administrative, communication, Microsoft Office and service coordination skills.

Location: Nairobi, Kenya

Job Type: Contract

Qualification: Diploma / Bachelor’s Degree

Experience: Entry Level / Recent Graduate

Category: Engineering / Technical, Internships

Company: Gap Recruitment Services Limited

Posted: August 24, 2026

Deadline: August 29, 2026

Job Overview

Gap Recruitment Services Limited is recruiting a Service Desk Coordinator Intern to support service coordination and administrative activities within a technical support environment.

The successful candidate will assist with preparing quotations, tracking client approvals, coordinating preventive maintenance activities and following up on outstanding service requests. The position provides an opportunity for a recent graduate to gain practical experience in service coordination, customer communication and technical administration.

About Gap Recruitment Services Limited

Gap Recruitment Services Limited is a recruitment company in Kenya that connects local and international organizations with qualified professionals and suitable talent.

Key Responsibilities

The Service Desk Coordinator Intern will assist with:

Preparing commercial quotations for parts, repairs and replacement requirements.

Tracking quotations and following up on pending client approvals.

Maintaining preventive maintenance schedules and service records.

Monitoring outstanding repairs and service activities through completion.

Responding to service-related client enquiries and emails.

Maintaining accurate records of quotations, approvals and follow-ups.

Coordinating with Presales and Support teams to obtain information needed for quotations.

Supporting project-related commercial quotation preparation.

Following up with internal teams on pending client requests.

Identifying potential delays and escalating them appropriately.

Providing administrative and coordination support to the Support Department.

Assisting with other service desk activities as assigned.

Qualifications and Requirements

Applicants should have:

A Diploma or Bachelor's Degree in Business Administration, Engineering or a related field.

Recent graduate status or an interest in gaining practical service coordination experience.

Good working knowledge of Microsoft Excel and Word.

Strong written and verbal communication skills.

Good organizational and administrative abilities.

Strong attention to detail and accuracy.

Ability to manage multiple tasks and follow up on assignments.

A proactive attitude and willingness to learn.

Ability to work effectively with different teams and stakeholders.

A customer-focused and professional approach.

Additional Advantage

Knowledge or experience with CRM systems, quotation platforms or service management software will be an added advantage.

Who Should Apply?

This opportunity is suitable for recent graduates and entry-level candidates who want to build experience in service desk coordination, technical administration, customer support and operations. Candidates should be organized, proactive and comfortable communicating with both clients and internal technical teams.

CV Tip for Applicants

Your CV should highlight administrative support, customer service, Microsoft Excel, Microsoft Word, communication, quotation preparation, data management, coordination and problem-solving skills. If you have completed an internship, academic project or previous role involving technical or administrative support, make sure it is clearly presented.

Application Information

Qualified candidates should apply through the recruitment process provided by Gap Recruitment Services Limited. Applicants are encouraged to verify the vacancy and application requirements before submitting their application.

Posted: August 24, 2026

Deadline: August 29, 2026

Important Notice

Method of ApplicationInterested and qualified? Go to https://www.careers-page.com/gaprecruitment/job/RY973WXX?utm_source=MyJobMag to apply

Job Openings Kenya shares employment opportunities to help job seekers discover available vacancies. Applicants should verify the position, requirements, deadline and application instructions with the original employer before applying. Never pay money to obtain a job or participate in a recruitment process.

For more job description visit: jobopenings.co.ke