RECEPTIONIST – AESTHETIC & WELLNESS CLINIC AT NEXUS STAFFING SOLUTIONS

RECEPTIONIST – AESTHETIC & WELLNESS CLINIC AT NEXUS STAFFING SOLUTIONS

SEO Title: Receptionist Job at Aesthetic & Wellness Clinic in Nairobi – Nexus Staffing Solutions

Meta Description: A growing aesthetic and wellness clinic in Muthaiga, Nairobi is hiring a Receptionist. Diploma or Certificate required. Apply by September 19, 2026.

SEO Slug: receptionist-aesthetic-wellness-clinic-nairobi

JOB DETAILS

Job Detail| Information

Job Title| Receptionist – Aesthetic & Wellness Clinic

Employer/Recruiter| Nexus Staffing Solutions

Location| Muthaiga, Nairobi

Job Type| Full Time

Qualification| Diploma / Professional Certificate

Experience| Not specified

Job Field| Administration / Facilities

Posted Date| September 5, 2026

Deadline| September 19, 2026

Salary| Not specified

JOB OVERVIEW

A growing aesthetic and wellness healthcare provider in Muthaiga, Nairobi is seeking a professional, warm and customer-focused Receptionist.

The successful candidate will serve as an important first point of contact for clients and visitors while managing appointments, enquiries, communications and other front-office activities.

The position is suitable for someone with strong customer service skills who can create a welcoming environment while maintaining professionalism, confidentiality and efficient administrative processes.

ABOUT THE RECRUITMENT FIRM

Nexus Staffing Solutions, also referred to in the vacancy information as Staffing Solutions Network, is a Kenyan recruitment and HR management firm that connects businesses with qualified professionals across different industries.

For this opportunity, the recruitment firm is seeking a Receptionist on behalf of a growing aesthetic and wellness healthcare provider in Nairobi.

KEY RESPONSIBILITIES

The Receptionist will be responsible for:

- Welcoming and professionally attending to clients and visitors.

- Managing appointments, bookings and client enquiries.

- Handling incoming telephone calls and WhatsApp messages.

- Responding to other client communications in a timely and professional manner.

- Providing accurate information about the clinic's services.

- Maintaining accurate client and appointment records.

- Coordinating client flow and supporting smooth reception operations.

- Handling payments and basic administrative records where required.

- Following up with clients regarding appointments and consultations.

- Supporting customer service and client retention initiatives.

- Maintaining strict confidentiality of client information.

- Supporting day-to-day front-office administration.

QUALIFICATIONS & REQUIREMENTS

Applicants should have:

- A Certificate or Diploma in Front Office, Customer Service, Hospitality, Business Administration or a related field.

- Previous experience in reception, front-office operations, hospitality, healthcare, beauty or wellness is an advantage.

- Excellent communication and interpersonal skills.

- A professional and presentable appearance.

- Good computer skills.

- A strong customer-service orientation.

- Ability to handle clients with tact, patience and professionalism.

- Good organisational and multitasking skills.

- Ability to manage several client-related activities efficiently.

- Experience handling WhatsApp and digital customer enquiries is an added advantage.

KEY SKILLS

The successful candidate should demonstrate:

- Customer service

- Front-office management

- Communication

- Appointment scheduling

- Telephone etiquette

- Client relationship management

- WhatsApp communication

- Record keeping

- Organisation

- Multitasking

- Problem solving

- Professionalism

- Confidentiality

- Interpersonal skills

- Attention to detail

IDEAL CANDIDATE

The ideal candidate should be warm, professional, organised and customer-focused.

Because the position is based within an aesthetic and wellness healthcare environment, the receptionist should be comfortable interacting with clients in a respectful and welcoming manner.

A strong candidate should also be able to manage appointments and enquiries efficiently, communicate clearly across telephone and digital channels, and remain calm and professional when dealing with different client needs.

Experience within healthcare, beauty, wellness, hospitality or another customer-facing environment may provide an advantage.

CV PREPARATION TIPS

Candidates should tailor their CV to highlight their reception, customer service and administrative experience.

Include:

- Previous receptionist or front-office roles.

- Customer service experience.

- Appointment scheduling experience.

- Telephone and email communication.

- WhatsApp or digital customer-service experience.

- Record keeping and administrative duties.

- Computer skills and software you can use.

- Experience handling payments, if applicable.

- Healthcare, beauty, wellness or hospitality experience.

- Customer retention or client relationship experience.

- Communication and interpersonal skills.

If you have handled a busy reception environment, mention this clearly and describe how you managed multiple enquiries or appointments.

Keep your CV professional, concise and ATS-friendly.

SALARY & WORK ARRANGEMENT

- Salary: Not specified in the vacancy.

- Job Type: Full Time.

- Work Arrangement: Onsite.

- Location: Muthaiga, Nairobi.

HOW TO APPLY

Interested and qualified candidates should apply through Nexus Staffing Solutions via the recruitment firm's official application process.

Application Deadline: September 19, 2026.

Applicants should ensure their CV demonstrates relevant reception, customer service, communication and administrative skills.

JOB SUMMARY

Category| Details

Position| Receptionist – Aesthetic & Wellness Clinic

Employer| Nexus Staffing Solutions / Client

Location| Muthaiga, Nairobi

Job Type| Full Time

Qualification| Diploma / Professional Certificate

Experience| Not specified

Job Field| Administration / Facilities

Salary| Not specified

Deadline| September 19, 2026

FREQUENTLY ASKED QUESTIONS

1. What position is available?

The vacancy is for a Receptionist at an Aesthetic & Wellness Clinic.

2. Where is the job located?

The position is based in Muthaiga, Nairobi.

3. Is the position full-time?

Yes. It is a Full Time position.

4. What qualifications are required?

Applicants should have a Certificate or Diploma in Front Office, Customer Service, Hospitality, Business Administration or a related field.

5. Is previous experience mandatory?

The vacancy does not specify a minimum number of years of experience. Experience in reception, front office, hospitality, healthcare, beauty or wellness is an advantage.

6. What will the Receptionist do?

The successful candidate will manage appointments and enquiries, welcome clients, handle calls and WhatsApp communications, maintain records, coordinate client flow and support front-office operations.

7. Is computer knowledge required?

Good computer skills are listed among the requirements.

8. Is WhatsApp experience useful?

Yes. Experience handling WhatsApp and digital customer enquiries is an added advantage.

9. What is the application deadline?

The deadline is September 19, 2026.

10. How can I apply?

Interested candidates should apply through Nexus Staffing Solutions' recruitment process.

11. Is the salary provided?

No salary is specified in the vacancy information.

JOB APPLICATION & SCAM WARNING

Job seekers should never pay money to secure employment, obtain an interview, receive a job offer or be shortlisted.

Applicants should use the stated recruitment process and be cautious of individuals requesting payment or sensitive financial information during recruitment.

Application Deadline: September 19, 2026

For more job description visit: jobopenings.co.ke