SYSTEM SUPPORT INTERN AT AFRATECH

SYSTEM SUPPORT INTERN AT AFRATECH

SEO Title: System Support Intern at Afratech – Nairobi | Apply by September 20, 2026

Meta Description: Afratech is hiring a System Support Intern in Nairobi. Applicants should have a degree in IT or Computer Science and 1–3 years of hands-on technical experience. Apply by September 20, 2026.

SEO Slug: system-support-intern-afratech

JOB DETAILS

Job Detail| Information

Job Title| System Support Intern

Company| Afratech Ltd

Location| Nairobi, Kenya

Job Type| Full Time, Onsite

Qualification| BA/BSc/HND

Experience| 1–3 years

Category| ICT / Computer, Internships

Deadline| September 20, 2026

Salary| Not specified

JOB OVERVIEW

Afratech Ltd is seeking a System Support Intern to provide technical support to clients using hospitality, security and access-control systems. The role offers practical exposure to hardware installation, system configuration, troubleshooting, maintenance and customer support.

The position is suitable for an IT or Computer Science graduate with hands-on technical experience who is interested in developing a career in system support and technology solutions.

The internship is based in Nairobi and is full-time and onsite, with the possibility of permanent placement depending on performance and business requirements.

ABOUT AFRATECH LTD

Afratech Ltd provides technical support for hospitality technology solutions, particularly Vingcard electronic locking systems, safes, minibars and related accessories.

The company provides technical assistance, spare parts, software updates and local technician support to help hospitality businesses maintain reliable security and access systems.

KEY RESPONSIBILITIES

- Provide first-level technical assistance to clients through phone and email.

- Install and configure new door-lock systems on servers and workstations.

- Redeploy existing systems where required.

- Maintain hardware and software systems according to agreed standards.

- Guide clients on the correct use of software and hardware in hotels and other organizational environments.

- Carry out minor repairs on hardware equipment and locking systems.

- Keep up to date with new technologies and developments within the industry.

- Identify opportunities for system improvements and recommend appropriate enhancements to clients.

- Assist the Support Manager with other technical duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

To qualify for the System Support Intern position, candidates should have:

- A Bachelor’s degree in Information Technology, Computer Science or a related field.

- 1–3 years of hands-on experience in computer hardware installation, troubleshooting and system administration.

- Practical understanding of hardware and software troubleshooting.

- Willingness and ability to travel locally and internationally.

- A valid passport.

- Residence in Nairobi.

- Fluency in French is an added advantage.

KEY SKILLS

The successful candidate should demonstrate:

- Strong communication and interpersonal skills.

- Good analytical and problem-solving abilities.

- Sound decision-making skills.

- A proactive and adaptable approach to technical challenges.

- Ability to multitask and prioritize assignments with minimal supervision.

- Ability to quickly understand technical products and system components.

- Strong attention to detail.

- Good customer service skills.

- Professional and pleasant interaction with clients.

- Willingness to learn and keep up with emerging technology.

IDEAL CANDIDATE

This position may be particularly suitable for an IT or Computer Science graduate who enjoys practical technical work and interacting directly with customers.

The ideal candidate should be comfortable troubleshooting computers and technical equipment, installing systems, learning specialized technology and travelling when required. Since the role involves direct client support, strong communication and customer-service skills are also important.

SALARY AND WORK ARRANGEMENT

The salary for this position has not been specified in the vacancy information.

The position is full-time and onsite in Nairobi. The role may involve local and international travel depending on technical support requirements.

The company indicates that the internship may provide an opportunity for permanent placement based on performance and business needs.

HOW TO PREPARE YOUR CV

Applicants should highlight relevant technical experience, particularly:

- Computer hardware installation and maintenance.

- Hardware and software troubleshooting.

- System administration.

- IT technical support.

- Networking or server-related exposure.

- Customer or client technical support.

- Installation and configuration of systems.

- Any experience working with hospitality, access-control or electronic security systems.

If you have completed relevant IT projects, technical training or certifications, include them clearly in your CV.

APPLICATION DETAILS

Interested and qualified candidates should send their CV to hr@afratech.africa.

Use “System Support Intern” as the subject of the email.

Application Deadline: September 20, 2026

Applicants are encouraged to apply before the deadline.

JOB SUMMARY

Afratech Ltd is looking for a System Support Intern to assist with technical support, installation, configuration, maintenance and troubleshooting of hospitality access-control systems. The position requires a degree in IT, Computer Science or a related field and 1–3 years of hands-on technical experience.

The successful candidate should be willing to travel, possess a valid passport and be based in Nairobi. French language skills are an added advantage.

FREQUENTLY ASKED QUESTIONS

1. What is the position available at Afratech?

The position is System Support Intern.

2. Where is the job based?

The position is based in Nairobi, Kenya.

3. What qualifications are required?

Applicants should have a Bachelor’s degree in IT, Computer Science or a related field.

4. How much experience is required?

The vacancy specifies 1–3 years of hands-on experience in computer hardware installation, troubleshooting and system administration.

5. Is the position onsite?

Yes. It is a full-time, onsite position.

6. Is travel required?

Yes. Candidates should be willing to travel locally and internationally.

7. Is a passport required?

Yes. A valid passport is listed among the requirements.

8. Is French required?

French is listed as an added advantage, not a mandatory requirement.

9. What is the application deadline?

The deadline is September 20, 2026.

10. How do I apply?

Send your CV to hr@afratech.africa using System Support Intern as the email subject.

IMPORTANT JOB SEEKER NOTICE

Job seekers should be cautious of anyone asking for money in exchange for a job, interview, recruitment, certification or assessment. Do not pay money to secure employment. Verify recruitment communications carefully and use the application details provided by the employer.

For more job description visit: jobopenings.co.ke