IT OFFICER AT ORCHID HR OUTSOURCING

IT OFFICER AT ORCHID HR OUTSOURCING

SEO Title: IT Officer at Orchid HR Outsourcing – Nairobi | KSh 30,000–50,000

Meta Description: Orchid HR Outsourcing is hiring an IT Officer in Nairobi. Applicants need 2–5 years of IT experience, ERP administration and networking skills. Salary KSh 30,000–50,000.

SEO Slug: it-officer-orchid-hr-outsourcing

JOB DETAILS

Job Detail| Information

Job Title| IT Officer

Company| Orchid HR Outsourcing

Location| Nairobi, Kenya

Job Type| Full Time

Qualification| Diploma, BA/BSc/HND, Professional Certificate

Experience| 2–5 years

Job Field| ICT / Computer

Salary| KSh 30,000 – KSh 50,000 per month

Posted| September 17, 2026

Deadline| October 2, 2026

JOB OVERVIEW

Orchid HR Outsourcing is seeking a skilled and dependable IT Officer to manage the organization's day-to-day IT infrastructure, systems and user support.

The successful candidate will be responsible for maintaining networks, servers, Wi-Fi, ERP systems, business applications, user accounts, IT security, backups and technology assets. The position also involves supporting employees with technical issues and ensuring that business systems remain reliable and secure.

ABOUT ORCHID HR OUTSOURCING

Orchid HR Outsourcing provides human capital solutions to corporate clients, with a focus on improving employee and organizational performance while helping businesses minimize employment-practice risks.

The company works with organizations to provide professional human resource and related business solutions.

KEY RESPONSIBILITIES

The IT Officer will be responsible for:

- Managing and maintaining IT infrastructure, including servers, networks, Wi-Fi, switches and cabling.

- Administering the company's ERP system and managing user access.

- Troubleshooting ERP and other system-related problems.

- Providing first- and second-line technical support to employees.

- Supporting laptops, desktops, printers and mobile devices.

- Setting up computers, user accounts and email accounts for new employees.

- Managing company email systems, shared drives and collaboration platforms.

- Implementing and enforcing IT security policies.

- Managing password controls and data-access permissions.

- Performing regular data backups and testing recovery procedures.

- Monitoring and responding to cybersecurity threats and unauthorized access.

- Managing CCTV surveillance and access-control systems.

- Supporting production-floor technologies such as barcode scanners and label printers.

- Maintaining the company's IT asset register.

- Working with technology vendors on installations, repairs, upgrades and related services.

- Training employees on ERP and other business systems.

- Preparing simple user guides and technical documentation.

QUALIFICATIONS AND REQUIREMENTS

Applicants should have:

- A Diploma or Degree in Information Technology, Computer Science or a related field.

- 2–5 years of relevant IT experience.

- At least 2 years' experience in IT support or systems administration.

- Hands-on experience administering an ERP system.

- Good understanding of LAN/WAN networking.

- Knowledge of TCP/IP, firewalls and network security principles.

- Experience administering Microsoft 365 or Google Workspace.

- Good troubleshooting and technical support abilities.

- Strong communication skills, particularly when assisting non-technical users.

- Ability to remain calm and effective when handling technical problems under pressure.

ADDITIONAL ADVANTAGES

The following will be an added advantage:

- CompTIA A+ certification.

- CompTIA Network+ certification.

- ITIL certification.

- Experience with CCTV systems.

- Experience with biometric access-control systems.

- Experience supporting production or operational technology.

KEY SKILLS

- IT infrastructure management

- Network administration

- ERP administration

- Technical support

- Systems administration

- Microsoft 365 / Google Workspace

- Cybersecurity awareness

- Data backup and recovery

- Hardware and software troubleshooting

- CCTV and access-control systems

- IT asset management

- User training

- Vendor management

- Communication and problem-solving

IDEAL CANDIDATE

The ideal candidate should be a self-driven IT professional who can independently handle day-to-day technical issues while also supporting employees who may not have advanced technical knowledge.

The position requires someone who combines hands-on technical ability with good communication, organization and problem-solving skills.

SALARY AND WORK ARRANGEMENT

The position is full time and based in Nairobi.

The advertised salary is KSh 30,000–KSh 50,000 per month.

HOW TO PREPARE YOUR CV

Applicants should tailor their CVs to clearly demonstrate their experience in IT support and systems administration.

Highlight experience with:

- ERP administration.

- LAN/WAN and network troubleshooting.

- Microsoft 365 or Google Workspace.

- Servers, switches, Wi-Fi and other infrastructure.

- User account and access management.

- Cybersecurity and data protection.

- Backup and recovery procedures.

- CCTV and biometric systems.

- Hardware and software support.

- IT asset management.

Where possible, present your experience as achievements rather than simply listing duties. For example, show how you resolved technical issues, improved system availability, supported users or strengthened IT security.

APPLICATION DETAILS

Interested and qualified candidates should send their CV to careers@orchidhr.co.ke.

Use “IT Officer” as the subject of the email.

Application Deadline: October 2, 2026

JOB SUMMARY

Orchid HR Outsourcing is looking for an IT Officer to manage IT infrastructure, ERP systems, networking, technical support, cybersecurity, backups, business systems and IT assets. The position requires 2–5 years of experience, including at least two years in IT support or systems administration.

FREQUENTLY ASKED QUESTIONS

1. What position is Orchid HR Outsourcing hiring for?

The company is hiring an IT Officer.

2. Where is the position based?

The position is based in Nairobi, Kenya.

3. How much does the IT Officer earn?

The advertised salary is KSh 30,000–KSh 50,000 per month.

4. How much experience is required?

Applicants should have 2–5 years of experience, including at least two years in IT support or systems administration.

5. Is ERP experience required?

Yes. Hands-on experience administering an ERP system is listed among the requirements.

6. Are IT certifications mandatory?

Certifications such as CompTIA A+, Network+ and ITIL are listed as advantages rather than mandatory requirements.

7. When is the application deadline?

The deadline is October 2, 2026.

8. How do I apply?

Send your CV to careers@orchidhr.co.ke and use IT Officer as the email subject.

IMPORTANT JOB SEEKER NOTICE

Job seekers should never pay money for a job application, interview, shortlisting, certificate, assessment or recruitment opportunity. Be cautious of individuals requesting payments or sensitive financial information during recruitment.

For more job description visit: jobopenings.co.ke